Thursday, October 28, 2010

Streamyx Service

Streamyx is a high-speed broadband Internet access service which provides 'always on' connection to the Internet with speed/bandwidth from 384kbps up to 4Mbps. With the high-speed connectivity/bandwidth, the service is ideal to support most broadband application such as, Web Hosting, video streaming, e-commerce, distance learning and others.
MichaelSoft DDS Sdn Bhd is providing Streamyx Subscription services for anyone, anywhere in Malaysia. For more information, contact us at enquiry@michaelsoft.com.my.
Basic and Business Broadband Package
Package
Price
Monthly Charge
Features
Download
Upload
Streamyx Basic 384k
384k
128k
RM20 for 10 hrs - addional usage 5 sen/min (without modem)
  • Dynamic IP
  • 1 E-mail
Streamyx Basic 512k
512k
256k
RM44 for 60 hrs - additional usage 1 cent/min (without modem)
512k
256k
RM66 (Without modem)
512k
256k
RM77 (With modem)
Streamyx Basic 1.0M
1.0M
384k
RM88 (Without modem)
1.0M
384k
RM99 (With modem)
Streamyx Basic 2.0M
2.0M
512k
RM188 (With modem)
Streamyx SOHO 1.0M
1.0M
384k
RM148 (With modem)
Streamyx Enterprise ADSL 1.0M
1.0M
384k
RM418
  • 1 Fixed IPs
  • 3 E-mails
Streamyx Enterprise SDSL 1.5M
1.5M
1.5M
RM618
Streamyx Enterprise ADSL 2.0M
2.0M
384k
RM688
Streamyx Corporate ADSL 1.0M
1.0M
384k
RM618
  • 5 Fixed IPs
  • 3 E-mails
Streamyx Corporate SDSL 1.5M
1.5M
1.5M
RM1048
Streamyx Corporate ADSL 2.0M
2.0M
384k
RM1188

Combo Package
Package
Monthly Subscription Fee
Download Speed
Upload Speed
Features
Combo 1
384kbps
RM60
384kbps
128kbps
  • Unlimited Internet access.
  • With Modem
  • Dynamic IP
  • 1 E-Mail
Combo 2
512kbps
RM90
512kbps
256kbps
Combo 3
1Mbps
RM110
1Mbps
384kbps
Combo 4
2Mbps
RM140
2Mbps
384kbps
Combo 5
4Mbps
RM160
4Mbps
512kbps

Terms & Conditions
  1. Streamyx package is applicable for personal application only.
  2. Minimum subscription period is 12 months for all packages except with modem rental and other promotion packages.
  3. Service is subject to availability and technical testing.
  4. Speed of service is on best effort basis.
  5. Customer is NOT ALLOWED to change the telephone number (connecting to Streamyx) before installation of service.
  6. Customer is responsible for internal wiring, NIC card and networking.
  7. Self-installation customer is required to prepare own modem before the 7-day auto account activation.
  8. For Streamyx in-a-box & without modem package:
    • Auto account activation is 7-days from the date of registration for self-collection and 10-days for courier.
    • RM88 installation fee is applicable only if installation assistance is required.
    • For account activation, SMS to STXACTV<---space--->Login ID and send to 33535 three (3) days after registration. Each reply message from TM will be charged RM0.30 to customer’s mobile phone postpaid account or deducted from their prepaid balance. A Telco SMS charge for each message sent is charged separately.
    • The mobile number used must match the mobile number written in the registration form. Customer may use another mobile number if a personal one is not available.
    • Streamyx in-a-box courier service charges are RM14 for Peninsular Malaysia and RM25 for Sabah/Sarawak.
  9. For Streamyx 2.0Mbps and 4.0Mbps packages:
    • Service is available in selected areas only.
    • Service is subject to availability and technical testing during installation.
    • For existing customers who want to upgrade to these packages, new modem will be provided. Service interruption will occur for a maximum period of 2 working days.
    • For existing customers who want to upgrade to these packages and fail to get the service upon service verification during installation, their application will be reverted to existing package.
  10. 1st bill received will include the following fees:
    • RM75 for activation.
    • RM88 for installation (if applicable).
    • First and 2nd month advanced subscription fee.
    • RM10 for stamp duty fee (effective 1st May 07).
  11. For account activated on every 29th, 30th or 31st, the current charges for the month will be pro-rated.
  12. If customer terminates Streamyx before the end of the minimum subscription period, the customer must pay subscription fees of the remaining months and return the modem. Pre-mature termination includes relocation of premise.
  13. Streamyx bill must be paid before the due date to avoid any service suspension. During suspension period, TM will continue to charge for the monthly subscription fee. RM10 reconnection fee will be charged upon service reactivation.
  14. Any Streamyx termination (based on service number) is subject to 30 days quarantine period from termination date. Quarantine period is defined as a period where the service number is blocked from re-registration in provisioning system.
  15. Streamyx download and upload speed is guaranteed for local content access only. TM is not responsible for the low speed of either download or upload of international content access.
  16. Email account provided will be xxx@streamyx.com (minimum 3 characters, maximum 8 characters)
*The information above is extracted from TM’s website.

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