In Malaysia market,
most of the cyber cafe owners are familiar with a few solution providers. These
big guns have experienced the harshness of the industry, where they have to
find additional innovative value adding service to their sales inventory.
Michaelsoft
DDS is one the cybercafé solution provider, and its customer have been in the
business for more than 8 years. In this market, rarely of the cybercafé will
survive more than 8 years, due to lack of business knowledge, technical
knowledge, and management skill.
"You can easily tell the difference between cheap and expensive goods and services."
They
both fulfill different needs. Michaelsoft DDS aims to help cybercafé to maintain
their business in the longer run. Cybercafe owner would have met different type
of solution provider, and some of the cybercafé owners don't know what they
want for their business, forced to close their business and invest their
salvaged capital into some other industry.
The
initial cost and on-going maintenance cost.
Most
of the cybercafés didn't choose the right solution to handle on-going
maintenance cost. Setting up was easy, but to maintain was really stressful
and awful. Below are the effective ways on how to run your small cybercafe
business to become a profitable.
1. Use
diskless network solution
In
cybercafé, diskless network solution can extend the lifespan of client PCs,
able to boot faster, has better performance than disk solution, and reduces
operation cost (electricity, maintenance, staffing, license, antivirus, game
deployment). Last but not least, it's relatively easy to set up. Michaelsoft
DDS also provides add-on services to ensure cybercafé owners has the
competitive advantage to continuously sustain and improve their
business.
2.
Choosing the right hardware for diskless network environment
When
running diskless network, balancing the load on server and client PCs are
important, in order to extend the lifespan of each hardware, the
cybercafé owner must make sure that the servers, routers, client PCs is able to
handle moderate to heavy duty usage, and must not overload the hardware.
It
is not advisable to use low spec or unknown brand hardware to handle heavy duty
loads, as it will exhaust its lifespan even faster and possibly causes downtime
unexpectedly. Therefore, the model, the warranty and its specification
should meet the requirements of the business for moderate to heavy duty
usage.
3.
Look for reliable and suitable service provider that can save your cost
To
prevent cybercafé from service disruption, it's best to choose solution that
doesn't require frequent visit or troubleshooting from technicians. Which
means, if the solution keeps giving problems that needs technicians to fix the
problem, this causes downtime to business, and creates dissatisfaction among
customers. When this happens, revenue and customer's trust on the cybercafé
will be lost.
Therefore, consult other solution providers to find out which one suits their
business needs. Michaelsoft DDS emphasize on providing stable, genuine,
cost-effective, reliable, efficient, hassle free and innovative solutions to
customers.
4.
Beware of hidden charge
Beware
of the pricing, cybercafé owners are advised to double check the price,
such as the TOTAL set up price and its monthly charges. Some of the
solution provider did not mention clearly about the total number of servers and
additional hardware needed for the business.
Solution
provider that aims to earn quick cash will urge cybercafé owners to pay a sum
of money to run the business first. Soon after when the hardware starting to
wear out because of overloading, they will ask the cybercafé owner to invest
another sum of money to upgrade or buy a new unit to replace.
5.
Choose Michaelsoft's Auto Game Update
Deployment
of games. It's best to see the game update is done within a blink of an eye. Michaelsoft DDS Game Menu, with its Auto Game Update, the game is
installed instantly when the remote game server is updated. There
won't be any error in system registry when installed or require any remote
assistant through internet to install the games.
6.
Use Linux Server Operating System
Cybercafe
owners are encouraged to run their business in a legal way. Besides being raid
by police or local councils, there are risks involved if doing otherwise. The
most common issue would be during the event of virus attack. Servers that run
Windows OS will be most likely attacked by virus, and causes downtime to
cybercafé, unlike Michaelsoft DDS who uses Linux OS to run the server. Linux
platform, are immune to Windows viruses, even if the client PC that infected
with Windows virus, and spreads into the network, the Linux server is not
affected by it. This acts as last defense against virus attacks.
In
the most extreme event where the whole server OS has to be
re-installed. Re-installing OS would take some time, Michaelsoft
DDS's Linux OS would only take 15 minutes to be ready, and configured.
However Windows OS would take at least 30 minutes to be ready, but without
configurations. Besides there's no licensing fee needed for Linux OS as
it's a free
and open source software.
Another
advantage of using Linux OS to run the server is that it can fully utilize the
RAM installed, and able to run 64 bit
Windows 7 in the diskless network
environment, delivering the most ideal gaming experience to customers as a
satisfied customer is the best business strategy of all.
For any inquires, contact;
Phone: +603-7981 6878
Mobile: +6016-922 1248
Fax: +601-7980 7668
Email: enquiry@michaelsoft.com.my
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